Survey Finds 87 Percent of Consumers Won’t Buy on Facebook
Panelists sentiment suggests a lack of trust in Facebook’s ability to secure financial information Nov 4, 2011 – Chicago, IL – A recent survey conducted by BillingViews...
View ArticleNFC Survey – where does NFC belong?
The industry is divided on whether NFC is the foundation of mobile payments, …. or much more. BillingViews asked the industry.
View ArticleSurvey finds unhappiness in pricing and payment processes
A new survey by Cerillion Technologies, a provider of billing, charging and customer management systems, polling the views of more than 200 senior decision-makers in organisations across EMEA, has...
View ArticleFlexible pricing – simple subscriptions are not quite enough
The concept of flexible pricing and subscriptions as the foundation of modern business is catching on, according to a survey by Cloud billing specialist Cerillion. 69 percent of respondents to the...
View ArticleDo contact centres have any idea what customers really want?
Have you ever wondered why calls to contact centres often leave you perplexed, dejected, annoyed, dissatisfied or even angry? If, like me, a failure to have a call answered in less than ten rings,...
View ArticleNo appetite for risk is no excuse for subsequent failures
The recent rash of cybersecurity breaches should have increased business awareness of risk that comes with being part of the digital economy. Yet, sadly, risk awareness and risk preparedness are not...
View ArticleIs your organisation ready for cognitive computing technology?
Nearly 64% of CMOs and sales leaders believe their industries will be ready to adopt cognitive computing technologies in the next three years – but many aren’t sure the same can be said for their...
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